1. What is the difference between an electric pallet truck and a manual hydraulic pallet truck?
Electric pallet trucks: Driven by an electric motor, they require no manual effort and automatically raise and lower the load, saving effort and being highly efficient. They are suitable for frequent handling or heavy loads.
Manual hydraulic pallet trucks: Rely on a manually operated hydraulic pump for raising and lowering. This is less expensive but less efficient, making them suitable for lightweight, infrequent handling.
2. What is the maximum load capacity of an electric pallet truck?
Load capacities vary by model, with a common range of 1 to 3 tons (e.g., a standard model with a capacity of 2,000 kg), and specialized models with a capacity of up to 5 tons. Please select a pallet truck based on your specific needs.
3. What is the battery life? How long does it take to charge?
Lead-acid batteries: Battery life is approximately 6 to 8 hours, and charging takes 8 to 10 hours (recommended for continuous use).
Lithium batteries: Battery life is similar, but they support fast charging (full charge in 2 to 3 hours), have a longer lifespan, and are lighter.
4. How can I maintain my electric pallet truck to extend its lifespan?
Daily maintenance:
Check the battery charge regularly to avoid over-discharge.
Clean the vehicle body and keep the axles and hydraulic rods free of debris.
Regular Maintenance:
Check the hydraulic fluid and electrical circuits every three months.
Replace worn tires or brake pads annually.
5. How to Troubleshoot a Problem?
Common Problems:
Unable to start: Check if the battery is charged and the power switch is on.
Lifting failure: Check for hydraulic system leaks or motor overheating.
Unsteady driving: Check for tire wear or foreign objects.
If the problem persists, please contact after-sales technical support.
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